Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All products shipped to UK include free shipping. There are no additional charges.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards as well as paypal. If you would like to check if your payment method is accepted then please contact us via the contact form and we will happily respond within 24 hours.

How long will delivery take?

Normal delivery is within 7-14 days. Please note that during times of unusual disruptions there might be a slight increase in delay. Feel free to contact us and we will happily let you know if there are likely to be delays to your order being delivered.

How secure is shopping in the Online Shop? Is my data protected?

We do not keep any credit card information once the order has been processed. We abide by all data privacy and GDPR regulations and practices. Please refer to our Privacy policy for further information.

Send us an email

    We are open Monday to Friday between 9am and 7pm. We aim to answer all queries within 24hrs but in busy seasonal holidays it can take up to 48hrs for a response.

    Contact info.-

    SMS Queries- +44 7869 377 021

    Address- 3 Mount Pleasant. Reading. England. RG1 2TF.